Generate OTP for Guests

The Municipal Portal allows you to generate secure One-Time Passcodes (OTPs) for guests and visitors who require authorised access to your linked property.

Sign In to the Municipal Portal
Sign in to the Municipal Portal using your account credentials.

After signing in, navigate to:

One Time Passcode → Generate OTP

You can access the Municipal Portal through the official website.

Generate a Single OTP
The Single OTP option allows you to create an individual access code for a specific guest.

To generate one:

1. Select Generate Single OTP.
2. Select the linked property the guest will be visiting.
3. Enter the guest's name.
4. Enter the guest's phone number if available.
5. Enter the guest's email address if available.
6. Select how long the OTP should remain valid.

The default validity period is 30 minutes. You can also select 1 hour or 2 hours, depending on the expected duration of the visit.

Add an Alias or Comment
If you do not want to provide your actual identity to the guest, you can enter an alias when generating the OTP.

You can also add a comment where necessary to provide additional information about the visit.

Invite Bulk Guests
The Invite Bulk Guests option allows you to create a single event link that can be shared with multiple guests.

To create a bulk invitation, provide:
Linked Property – Select the property associated with the event.
Occasion Title – Enter the name or purpose of the event.
Start Date and Time – Specify when the invitation becomes valid.
End Date and Time – Specify when the invitation expires.
Guest Quota – Set the maximum number of guests who can register through the event link.

You can also choose whether guests are allowed to bring additional people and whether they can register their vehicles as part of the invitation.

Add a Note for Security Personnel
You can include a note for security personnel when creating the bulk guest invitation. Use this field to provide relevant information that may assist with the identification or management of guests arriving for the event.

Share the Guest Access
Once the OTP or bulk invitation has been generated, provide the relevant access information to your guest or guests.

Guests should present the valid OTP or complete the registration through the event link as required. Access remains subject to the validity period and conditions specified when the invitation was created.